Expert chemical support and technical assistance

Do you need assistance?

Lear more about our services! Our dedicated team is here to assist you with your chemical questions, provide technical support, and offer immersive virtual demos and webinars. Whether you're an existing customer or new to our platform, we are committed to delivering exceptional assistance and empowering you with valuable knowledge in the field.

Our services

Ask the Chemist: Our experienced Application Scientists are dedicated to sharing knowledge and educating users. Through the Ask the Chemist form, users can easily share their problems and requests with us. Our team of chemists promptly responds to help customers, offering guidance and valuable chemical advice for utilizing flow reactors or optimizing chemical reactions. We are committed to providing solutions and supporting your needs. Please fill out our questionnaire for support or contact our team directly at

Virtual demos and webinars: Gain deeper insight into selected topics, such as reaction types and ThalesNano reactors, through our virtual demos and webinars. These resources serve as helpful training and education tools, allowing you to directly learn from ThalesNano. Explore video guides on how to effectively use our reactors.

Service and maintenance: Our dedicated service team is here to assist you. Whether you require immediate help or need maintenance, service, or full repairs for your ThalesNano instruments, our experts are ready to provide support. Simply fill out the Service Request form or reach out to our engineers directly at to get in touch easily.

Ask the Chemist

For chemical support

Virtual demos and webinars

For more insight to our solutions

Services and maintenance

Ask for technical support